Privacy Policy

MGM Realty Group LLC ("MGM Realty Group," "we," "us," or "our") is a licensed real estate brokerage with office in Massena, NY. Our primary office is:

We operate our website ("the Site"). This Privacy Policy explains how we collect, use, and protect information when you use our Site or contact us.

We collect the following types of information:

a) Information you provide directly:

• Name, email address, and phone number submitted through our contact, lead generation, or consultation request forms
• Property address and home details submitted through our Home Value Estimate (equity report) tool
• Preferred showing date and time submitted through our Tour Scheduling tool
• Email address and preferences submitted through our listing alerts or "Stay Connected" subscription forms
• Messages or questions submitted through any contact form on the Site

b) Information collected automatically:

• Browser type, operating system, and device type
• Pages visited, time spent on pages, and referring website (via standard web analytics)
• IP address (used to detect approximate location for content personalization)
• Cookies and similar tracking technologies (see Section 5)

c) MLS listing data:

Property listings displayed on this Site are sourced from SimplyRETS, which provides access to Multiple Listing Service (MLS) data. This data is for informational purposes only; we do not collect or store personal information from listing data.

We use the information we collect for the following purposes:

• Responding to your inquiries: When you submit a contact form, tour request, or equity report request, we use your contact information to respond to you directly. This is the primary use of your data.
• Scheduling tours and appointments: Contact information submitted through our tour scheduling tool is used solely to coordinate the requested showing or appointment.
• Sending listing alerts and market updates: If you subscribe to listing alerts or market update emails, we send you notifications matching your stated preferences. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
• Improving our website: Aggregate, anonymized analytics data helps us understand how visitors use the Site and improve its content and functionality.
• Legal and regulatory compliance: We may use information as required by New York State law or applicable regulations governing real estate licensees.

We do not use your information for automated decision-making or profiling beyond the listing alert and search preference features explicitly requested by you.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information in the following limited circumstances:

• With our agents: Contact requests are shared with the specific agent or agents at MGM Realty Group best positioned to help you. All agents operate under Elisabeth Rowe's broker supervision and are bound by the same data handling standards.
• With service providers: We use third-party services to operate the Site (email delivery, database hosting, analytics). These providers access data only as necessary to perform services on our behalf and are contractually prohibited from using it for other purposes.
• For legal reasons: We may disclose information if required by law, court order, or governmental authority, or to protect the rights and safety of our clients, agents, or the public.

Our Site uses cookies — small text files stored on your device — to improve your experience. We use:

• Essential cookies: Required for the Site to function (e.g., session management for saved searches and favorites). These cannot be disabled.
• Analytics cookies: Help us understand Site traffic patterns anonymously. We use standard web analytics to track page views, session duration, and referral sources. No personally identifiable information is transmitted through analytics cookies.

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the Site's core features.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:

• HTTPS encryption for all data transmitted between your browser and our servers
• Access controls limiting database access to authorized personnel only
• Regular security reviews of our third-party service providers

No method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate information.
• Deletion: You may request that we delete your personal information. We will honor deletion requests unless retention is required by law or for a legitimate business purpose (e.g., active transaction records).
• Unsubscribe: You may unsubscribe from listing alerts and marketing emails at any time via the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, contact us at admin@mgmrealtyny.com or call (315) 250-4735. We will respond within 30 days.

Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Our Site may contain links to external websites (lenders, title companies, government resources). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external sites you visit.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact: